English for Emails

Writing clear emails in English is essential for professional communication, but writing clear, polite, and effective messages in English can be challenging. This course gives you the language, strategies, and confidence to communicate professionally with colleagues, clients, and suppliers.

You’ll learn how to structure emails, write concise subject lines, use polite expressions, and choose the right tone for formal or informal messages.

Number of Classes

Approximately 25 to 30 Classes

Teacher: James

Level: Intermediate to Advanced

CONTACT ME

Introduction (1 class)

Unit 1 – Getting Started with Professional Emails

Aim - To build a clear understanding of email basics—screen layout, structure, and subject lines—so you can write messages that are clear, purposeful, and professional.

Key Points
Parts of an email: greeting, main body, closing, signature.
How to write informative, concise subject lines.
Formatting and tone for workplace communication.
Awareness of email monitoring in companies.
Initial self-assessment through a short questionnaire and discussion task.

Unit 2 – Choosing the Right Tone: Formal vs. Informal

To develop the ability to adjust tone and register appropriately for colleagues, clients, and friends, ensuring you match style to situation.

Key Points
When to use formal vs. informal language in business.
Key polite expressions and friendly alternatives.
Common abbreviations, contractions, and spelling rules.
Writing and replying to enquiries in both registers.
Pros and cons of email as a communication tool.

Unit 3 – Writing Enquiries

Aim: To help you ask for information clearly, politely, and professionally so that colleagues or partners can respond easily.

Key Points & Skills

Structuring a clear enquiry email: greeting, purpose, specific question(s), closing.
Polite “softening” expressions to avoid sounding demanding.
Using neutral, reader-friendly subject lines.
Verb–noun collocations for information requests: request details, seek clarification, ask for a quotation.

Unit 4 - - Requesting Action & Setting Deadlines

Aim: To communicate information accurately, clearly, and diplomatically in both directions—sharing updates and responding to messages.

Key Points
Giving information in a logical, reader-friendly way.
Confirming details and quoting from previous messages.
Using colloquial phrases and contractions appropriately.
Maintaining a professional tone while being approachable.
Awareness of emoticons, abbreviations, “cc” rules, over-quoting, and avoiding virus risks.

Unit 5 – Exchanging Information

Aim: To communicate information accurately, clearly, and diplomatically in both directions—sharing updates and responding to messages.

Key Points
Giving information in a logical, reader-friendly way.
Confirming details and quoting from previous messages.
Using colloquial phrases and contractions appropriately.
Maintaining a professional tone while being approachable.Awareness of emoticons, abbreviations, “cc” rules, over-quoting, and avoiding virus risks.

Unit 6 – Making & Confirming Arrangements

Aim: To help you handle meeting requests, scheduling, and changes confidently while keeping a polite and professional style.

Key Points
Phrases for proposing, confirming, or rescheduling meetings.
Correct use of prepositions of time (on Monday, at 3 p.m., by Friday).
Writing polite apologies for changes or mistakes.
Domain names, practical address details, and spam awareness.

Maintaining clarity and goodwill when confirming next steps.

Useful Phrases in English for Emails

Unit 1 – Getting Started with Professional Emails

“Subject line,” “Cc,” “Bcc,” “Reply all,” “Attachment”
Greetings: “Dear Ms. Harris,” “Hello team,” “Hi everyone”
Closings: “Best regards,” “Kind regards,” “Sincerely,” “Thanks in advance”
“Please find attached…”
“I’m writing to follow up on…”
“Further to our meeting…”

Unit 2 – Choosing the Right Tone: Formal vs. Informal

Formal: “I would be grateful if you could…,” “We appreciate your cooperation,” “Please let me know at your earliest convenience.”
Neutral/Friendly: “Could you send me…?,” “Thanks a lot for your help,” “Just checking in about…”
Contractions: “I’ll,” “We’re,” “It’s” (when tone permits)
Abbreviations often used internally: “FYI,” “ASAP,” “ETA”
Style markers: “Please confirm receipt” (formal) vs. “Got it, thanks” (informal)

Unit 3 – Writing Enquiries

“I am writing to enquire about…”
“Could you provide more details regarding…?”
“Please clarify whether…”
“We would appreciate it if you could confirm…”
“Could you send us your current price list?”
“Thank you in advance for your assistance.”

Unit 4 - Requesting Action

“Please arrange shipment by…”
“We kindly ask you to complete the form by Friday.”
“Could you update us on progress by the end of the week?”
“If possible, we would like the revised proposal by 12 June.”
“We look forward to receiving your confirmation.”
Verb–noun collocations: meet a deadline, carry out an order, take immediate action, provide feedback.

Unit 5 – Sharing & Responding to Information

“As requested, please find the information below.”
“To update you on…”
“According to your previous email…”
“For your reference, see the attached report.”
“Please let me know if this is clear.”
Diplomatic phrasing: “There appears to be a discrepancy,” “Perhaps we should review this.”
Acronyms/Abbreviations: “BTW,” “Re,” “Cc,” “Fwd” (and when to avoid them)
“Please confirm you have received this message.”

Unit 6 – Scheduling & Confirming Business Arrangements

“Could we schedule a call on…?”
“Would Tuesday at 10:00 work for you?”
“I’m afraid I’ll need to reschedule.”
“Please confirm your availability.”“Apologies for the short notice.”“The meeting will take place on 5 April at 3 p.m.”“I will send a calendar invite shortly.”“Thank you for your flexibility.”“We have noticed an increase in spam emails” (for email safety topics)

Business English Classes