Business English Classes

Introduction (1 class)

In the first class, we will speak about what a negotiation is, looking at its role in both business and everyday contexts, and exploring different types such as formal contract talks, supplier terms, salary discussions, and team agreements. Students will share their own experiences of negotiating, either in English or their native language, reflecting on what challenges they faced and what strategies worked well. The lesson will also focus on why preparation is important. Finally, students will be introduced to the typical stages of a negotiation—preparation, opening, exchanging information, bargaining, closing, and follow-up.

Unit 1: Preparing to Negotiate

1) Define goals and priorities before negotiating.
2) Learn vocabulary for must-haves, options, and compromises.
3) Practice presenting facts, figures, and objectives.
4) Explore ways to understand the other side’s interests.
5) Learn how to set an agenda and state intentions politely.

Unit 2: Opening the Negotiation

1) Practice greetings and introductions in a professional setting.
2) Build confidence in small talk to create a good atmosphere.
3) Learn to state the purpose of the meeting clearly.
4) Explore techniques to build trust and rapport.

Unit 3: Making and Reacting to Proposals

1) Learn phrases for making proposals and counterproposals.
2) Practice accepting, rejecting, or asking for clarification.
3) Use language to suggest ideas diplomatically.
4) Link offers to conditions (e.g., “We can do X if you agree to Y”).
5) Develop persuasive skills when presenting proposals.

Unit 4: Reaching Agreement

1) Practice finding common ground and resolving differences.
2) Learn how to make concessions and compromises politely.
3) Develop strategies for handling difficult points.
4) Use language to encourage agreement and move forward.
5) Maintain positive relationships while negotiating.

Unit 5: Involving Others

1) Practice including colleagues, partners, or managers in discussions.
2) Learn expressions for asking for expert advice or clarification.
3) Role-play situations where you consult before deciding.
4) Practice delaying or pausing decisions politely.
5) Use teamwork language such as “Let me check with my team.”

Unit 6: Concluding the Deal

1) Learn how to finalize agreements and confirm details.
2) Practice summarizing progress and setting next steps.
3) Develop phrases for deadlines and action points.
4) Explore how to close negotiations positively.
5) Use polite expressions for thanking and showing commitment.

Key Skills Throughout the Course

Asking open and closed questions.

Clarifying and summarizing information.

Expressing agreement and disagreement politely.

Showing certainty and uncertainty.

Managing the flow of conversation professionally.