Business English Classes

Introduction (1 class)

Unit 1: Preparation and Setting Objectives

Preparation is one of the most important stages in negotiation. In this part, you will:

1) Learn how to set clear and realistic objectives for your negotiation.
2) Practice prioritizing your goals—deciding which points are most important and where you can be flexible.
3) Study how to create and adapt an agenda to keep the negotiation organized.
4) Learn polite and professional expressions for getting to know the other side, which builds trust and cooperation before serious discussions begin.

Unit 2: The Meeting

Negotiations usually begin with a formal meeting. In this part, you will:

1) Practice the language of arranging and confirming meetings, including invitations and cover emails.
2) Learn how to deal with last-minute changes to the agenda professionally.
3) Express meeting goals clearly so both sides know what to expect.
4) Explore the best approaches to starting discussions, such as showing openness, friendliness, and professionalism.

Unit 3: Proposals and Counter-proposals

This is the “heart” of negotiation, where offers are exchanged. In this part, you will:

1) Practice making a proposal clearly and persuasively.
2) Learn how to respond politely to proposals—whether you agree, disagree, or need clarification.
3) Develop strategies for offering counterproposals and new offers without damaging relationships.
4) Explore the language of clarifying positions and introducing new ideas to move the negotiation forward.
5) Understand different types of negotiation styles, from competitive to cooperative.

Unit 4: Resolving Differences

Disagreement is natural in negotiation, but the key is handling it well. In this part, you will:

1) Learn useful expressions for dealing with conflict in a respectful, professional way.
2) Practice expressing disagreement without causing offense.
3) Explore techniques for suggesting solutions and finding common ground.
4) Build confidence in making and obtaining concessions, which helps reach a fair agreement.

Unit 5: Agreement and Closing

The final stage is reaching an agreement and making sure both sides understand the next steps. In this part, you will:

1) Practice finalizing agreements with clear language that leaves no room for confusion.
2) Learn how to summarize progress made and confirm shared understanding.
3) Use English for setting deadlines and action plans so both sides know exacty what to do next.
4) Develop the ability to convey commitment and trust, which strengthens long-term business relationships.
5) Study how to close negotiations professionally with a positive tone.

Skills and Language Covered Throughout the Course

Across all five parts, you will also practice:

Asking for and giving information clearly.
Expressing possibilities and impossibilities (what can or cannot be done).
Linking offers to conditions (“We can do X if you agree to Y”).
Expressing opinions, agreement, and disagreement.
Meeting and greeting politely, making a strong professional impression.
Arranging and amending meetings by email, including cover letters and confirmations.
Summarizing outcomes to make sure everyone leaves with the same understanding